HK Infoware: Empowering Organizations With Successful E-Governance Technology

CIO Vendor The concept of e-governance technology has brought about a paradigm shift in information and communication technology applications and usage for good governance. The implementation of various e-governance initiatives shows promise of completely transforming the government-citizen interface and displays significant potential of improvement in the overall performance of public companies and provide better-organized services to citizens all round. The adoption of e-governance technologies increase the speed and efficiency of operations by lowering costs, enhancing research capabilities, streamlining processes and improving documentation. However, India does not possess a high ranking in this sector and still has a lot of scope to improve. To this date, the extreme lack of knowledge and awareness towards such technology and its benefits, inadequate citizen-centric nature of the applications and insufficient experience in successful technology implementation are the key factors that is hindering the growth of this domain in India. Solution providers need to better understand the basic needs and nuances of the government sector in order to build the application and impart the training needed; these act as prerequisites for a successful project completion.

Having carved a niche for itself in this sector is HK Infoware, headquartered in Kolkata, associated with a broad range of Government Departments/Agencies assisting them in their e-Governance initiatives. The company, incepted in 1987 with in-depth experience of over a decade in the e-governance domain, has successfully undertaken several e-Governance projects till date. “A client’s major expectation is how well you can implement and the experience you possess in implementation. The domestic market is not very accustomed to computerization which is part of the implementation phase. So the more experience you have in this domain the better you can implement. This is where HK Infoware is perfectly positioned to meet the client’s needs. We have successfully completed 10 years in this market,” informs Harish Krishnan, Director at HK Infoware.

Ensuring Customer Satisfaction
Having catered to a myriad of customers over the years, Harish walks us through how HK Infoware with its team of experts were involved in the design, development and implementation of the “Integrated Financial Management System” for the Government of Sikkim, India. This project consisted of the Government of Sikkim taking up the computerization of
the financial functions of the State Government in phases. HK Infoware, post conducting an extensive research and understanding the particular requirements, deployed a software solution which is essentially a centralized web application integrating the various functions of the Finance, Revenue and Expenditure Department and Government of Sikkim like Budget section, Pay & Accounts Offices, Pension section, Group Insurance section and so on. This project was completed effortlessly and brought about greater efficiency across all the processes. “Years of experience and commissioning a few large projects are the major differentiating factors that set us apart from other vendors in this market,” reveals Harish.

The more experience you have in this domain the better you can implement. This is where HK Infoware is perfectly positioned to meet the client’s needs. We have successfully completed 10 years in this market

HK Infoware commenced its journey 30 years ago as it dived into the banking segment. In 2009, the company diversified into the e-governance sector and as of today holds one of the leadership positions in the e-governance sector. Apart from this sector, the company provides two innovative products which is HK Star that caters to the hospitality industry and is reasonably priced thus making it affordable for every customer and Tulip Desk that has been designed and developed for the new age educational institutions. The product is equipped with a plethora of modules such as Student Admission, Student Information System, Curriculum, Fees, Attendance, Lesson Plan, Library, Stores, Transportation, Payroll and so on. The product focuses on running the entire school operations and can be regarded as an ERP for schools. It is a cloud based application which has a mobile interface and is hosted on Microsoft Azure.

Further Bolstering The E-Governance Domain
The company has gained a strong foothold across these domains and commands quite the market presence. The company now envisions further penetrating the e-governance sector and so are currently in the talks of partnering with a large player in the market to help extend its portfolio of services. “Apart from this, our focus is on the hospitality and schools with cloud based applications which we want to promote in the future,” signs off Harish.